🌐 FAQ – Frequently Asked Questions

1. What types of optical transceivers do you offer?

We supply a full range of optical transceivers, including SFP, SFP+, XFP, QSFP, QSFP28, CWDM, DWDM, and 400G modules. All are tested for 100% compatibility with leading brands such as Cisco, Huawei, Juniper, and more.

2. Are your products compatible with Cisco equipment?

Yes. Our Cisco-compatible transceivers and networking modules are fully tested for seamless integration with Cisco routers, switches, and data center equipment. We also offer original Cisco products upon request.

3. Do you provide Cisco routers and switches?

Yes. We offer a wide range of Cisco routers, switches, and modules, covering enterprise, ISP, and data center needs. Both new and refurbished options are available to fit different budgets.

4. Do you supply Fortinet firewalls and licenses?

Yes. We provide Fortinet firewalls, security appliances, and licenses, helping enterprises build secure and reliable network infrastructures.

5. How do your compatible transceivers compare with OEM products?

Our compatible transceivers deliver the same performance and reliability as OEM modules, at a fraction of the cost. All modules are tested for compatibility, reliability, and long-term stability.

6. Can I get technical support for product installation?

Yes. We provide free technical support, including CCIE-level guidance for network setup, troubleshooting, and deployment of optical modules and networking devices.

7. Do you provide OEM or customized solutions?

Yes. We offer OEM branding, custom labeling, and tailored solutions for optical transceivers, cabling, and networking equipment to support our partners’ business growth.

8. What is your delivery time?

Most common products are in stock and can be shipped within 3–5working days. For bulk or customized orders, we will provide accurate lead times in advance.

9. Do you offer a warranty?

Yes. All products come with a minimum 1-year warranty, and many transceivers include extended warranty options.

10. Where do you ship to?

We ship worldwide with reliable logistics partners such as DHL, FedEx, and UPS, ensuring fast and safe delivery to your location.